Tickets are not refundable. Refunds are only available as per the Live Performance Australia Ticketing Code of Practice. You have the right to a refund if the event to which you purchased an authorised ticket is cancelled, rescheduled (and you cannot attend the rescheduled event) or significantly relocated.
We do not give refunds under any other circumstances including changing your mind, sickness or holidays.
However you may transfer a booking to another performance date of the same show event subject to availability of seats and with at least 48 hours notice of the booked date.
You may request that your purchased tickets are voided and made available for resale. If the event is otherwise sold out and your voided tickets are also resold, a refund will be issued to you in the same manner in which you purchased the tickets.
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